Arrears – OurProperty

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Automate over 90% of the arrears process and bring arrears down for good.

Arrears

Automate your arrears

The system learns your tenants’ behaviours and adjusts messages accordingly. Daily arrears are sent out at the push of a button with reports instantly generated.

Uses an arrears algorithm based on the 7 basic human behaviours

All arrears are sent out when you push the banking button each day

Payment plans are automatically monitored & arrears tasks are reactivated if defaulted

Industry best practise reporting makes tribunal hearings a breeze

Notices, breaches and forms are automatically generated, signed and delivered to tenants

An AI program that does all of the thinking for you

It’s not just a list of messages – our arrears component is a sophisticated piece of AI software designed to take days, breaches, habits, landlord preferences and agency preferences into account.

Tenants can respond via SMS or email, which are recorded as notes, along with a record of calls made and letters sent.

Phone call notes and letters are automatically generated for property managers in their daily to-do list.

“Our arrears used to sit around 5-6% but from the moment we switched over to OurProperty they dropped to under 1% and they’re constantly under 1% now.”

Kate Bailey
Property Management – LJ Hooker Sunnybank Hills