Effortless Trust Account Management with OurTrust
Managing a trust account is time-consuming, complex, and full of compliance risks. With OurTrust, powered by OurProperty, we handle all the details—so you can focus on growing your business.
Automated Trust Accounting & Payment Management
With OurTrust, managing trust accounts becomes a breeze. Our automated system handles rent payments, invoice processing, and disbursements without you lifting a finger. No more end-of-month stress, no more manual entries—just smooth, seamless financial management that saves you time, reduces errors, and keeps everything secure.
Automated Payment Collection
Rent, invoices and fees are automatically collected from tenants—no more manual invoicing or chasing payments!
Instant Disbursements to Landlords
Payments are processed and sent to landlords automatically, based on their preferred schedule. Faster payments, fewer delays.
Secure, Regulated Trust Account
All funds are held in a fully regulated, compliant trust account, ensuring security and peace of mind for everyone involved.
Real-Time Reconciliation
OurTrust automatically reconciles payments multiple times a day, so you’re always up-to-date with zero manual input.
Customisable Payment Methods
Tenants have the flexibility to choose their preferred payment methods—direct debit, credit card, EFT transfer or even Australia Post. Easy for them, less work for you.
Automatic End-of-Month Reconciliation & Reports
Say goodbye to month-end reconciliation headaches. Everything is automatically processed and reports are ready at your fingertips.
One Subscription. No more integration.
Run your entire property management business from one platform. OurProperty replaces the need for multiple systems and costly add-ons, giving you everything you need under a single subscription.
RE/MAX Success
Daniel Burrett
General Manager
“In the past, we had to pay external auditors to check everything. Now, that’s handled automatically, saving us a huge amount in audit fees.”
OurTrust automates the entire trust accounting process by integrating payment collection, disbursement, and reconciliation into one seamless system. When tenants make payments, OurTrust automatically processes and allocates funds according to pre-set rules. The system reconciles payments multiple times a day, ensuring real-time accuracy. It also handles disbursements, paying landlords, contractors, and other parties on your behalf, according to their preferred schedules. By automating these critical functions, OurTrust eliminates the manual work of receipting funds, generating statements, and reconciling accounts, significantly reducing the risk of human error and saving you time.
OurTrust takes security and compliance seriously. We operate within the strict guidelines of the Payment Card Industry (PCI) Data Security Standards and adhere to Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) laws. This ensures that tenant and landlord payment data is protected, and all funds are handled in a secure and regulated environment. With OurTrust, you can confidently manage trust accounts without the risk of data breaches or compliance issues.
Payment clearance with OurTrust is fast and efficient. Once a payment is made, it typically clears within the same business day, ensuring that funds are available quickly for disbursement. This is a significant improvement compared to traditional trust accounts, where payments can take several days to process. With OurTrust, tenants, landlords, and agencies experience quicker turnaround times—so you can focus on what matters, not waiting on payments.
Yes! OurTrust offers flexibility when it comes to disbursement preferences. Landlords can choose from a range of options, whether they want to be paid immediately, at the end of the month, mid-month, or on any other custom schedule. Our system automatically processes payments according to these preferences, ensuring landlords receive their money on time, every time—without any extra effort required from you.
OurTrust offers multiple payment methods, and tenants can choose the one that works best for them—whether it’s direct debit, credit card, or even Australia Post. While there may be transaction fees for certain payment methods (such as card payments), tenants can always opt for the fee-free EFT transfer option. This makes the payment process more flexible and affordable for tenants, giving them full control over how they pay.
Imagine never having to manually receipt thousands of transactions again. OurTrust automates the entire payment process, from collection to disbursement, meaning all payments are automatically receipted and recorded without any extra work on your part. The system reconciles payments in real-time, generates and sends statements, and handles all your end-of-month tasks, saving you hours of manual work and reducing the risk of human error.
Switching to OurTrust is simple and seamless! We work with agencies all over Australia every single week to help them migrate smoothly to our system. Our expert onboarding team handles the entire process for you, from setting up the system to migrating your data, ensuring everything is ready to go. Plus, we provide full training for your team, so they’re confident using the platform from day one. We’ll even assist you in communicating with your landlords and tenants, making sure they’re fully onboard and comfortable with the transition.
Invoices are automatically received and created in OurProperty, including recurring property expenses like council rates, water bills, body corporate fees, and insurance, as well as maintenance invoices. They can also be manually entered if needed.
OurProperty’s AI looks at the total invoices due for each property, along with any upcoming fees or tenant arrears that could impact available funds. It ensures enough money is withheld to cover payments and can prioritise which invoices are paid first—especially if a landlord has requested funds be directed to a mortgage account. This smart automation helps avoid late payments, reduces the need to ask owners for top-ups, and takes advantage of early payment discounts where available.