A Better Way to Collect Rent
Simplify rent collection and reduce arrears with automated reminders, multiple payment options, and fast fund clearance—giving tenants control and property managers peace of mind.
Seamless Payments and Full Tenant Control
We understand that rent collection can be time-consuming and complicated. That’s why we’ve designed an automated payment platform that simplifies the entire process for property managers, tenants and landlords. With multiple payment options, easy-to-set-up recurring payments and faster clearance times, you can trust our system to handle payments efficiently, reduce the risk of arrears and keep tenants in control of their rent payments.
Multiple Payment Methods for Tenants
OurProperty offers tenants a variety of ways to pay their rent, including direct debit, credit card, EFT transfer, Centrepay and payment at Australia Post. Whether they prefer to pay online or in person, they’ll have the flexibility to choose what works best for them. The system ensures payments are processed automatically, reducing the chance of late payments.
Tenancy Wallet for Seamless Payments
Tenants can set up a tenancy wallet for rent and invoice payments, with funds automatically debited on the due date. This encourages timely rent payments, providing a seamless and hassle-free process managed entirely by OurProperty.
Rent Payment Reminders
Tenants will receive timely reminders for payments, ensuring they never miss a due date. For manual payment methods like Australia Post, automated reminders will prompt tenants to pay on time, keeping rent collection consistent without the back-and-forth.
Tenant Rewards Program
Tenants who pay via an automated payment method gain access to our exclusive rewards program. From discounts on groceries and fuel to savings on homewares and more, tenants can save hundreds—potentially more than a week’s rent each year—simply by paying their rent with the system. It’s a win-win!
Automated Arrears Management
When tenants miss a payment, OurProperty’s AI-powered arrears management system steps in. It uses machine learning to understand tenant behaviour and tailor follow-up protocols accordingly—adjusting the timing, tone, and method of reminders for the best chance of payment.
Faster Payment Processing
With OurProperty’s platform, tenants benefit from same-day clearance for Osko payments and 24-hour clearance for regular EFT payments. This reduces delays and ensures funds are processed quickly. Property managers can monitor cleared payments more effectively, reducing the chances of payment discrepancies and streamlining financial management.
One Subscription. No more integration.
Run your entire property management business from one platform. OurProperty replaces the need for multiple systems and costly add-ons, giving you everything you need under a single subscription.
RE/MAX Gold Gladstone
Stacey Harwood
Director of Diest Impressions
“OurProperty has simplified our processes and made it easier for us to focus on growing the business. Everything is in one place and it’s user-friendly for both staff and clients.”
FAQs
Tenants have several ways to pay their rent, including direct debit, credit card, EFT transfer, Centrepay and payment at Australia Post. The choice is theirs, and we send timely reminders to ensure payments are made on time. For non-automated options like Australia Post, tenants can expect reminders to keep payments on track.
OurProperty automates arrears management by sending reminders to tenants when payments are missed. You’ll be notified, and the system will continue nudging tenants toward paying their rent before it becomes a serious issue. Tenants can also make part payments of any amount while in arrears, allowing them to contribute what they can. Plus, automated payment plans help them catch up over time, reducing your time spent managing arrears and helping maintain a steady cash flow.
OurProperty uses secure encryption protocols to ensure all payments are processed safely. We comply with industry security standards to protect tenant data and financial transactions, giving both property managers and tenants peace of mind.
Tenants can easily set up and update their payment methods through the OurTenant app, including setting up direct debits or linking their credit cards. If they choose the tenancy wallet option, they’ll be able to seamlessly handle their rent payments without any manual action on their part.
OurProperty automates the entire rent collection process, so property managers don’t have to manually receipt payments or chase tenants for missed payments. With automatic reminders, faster payment processing and easy-to-track payment histories, property managers can focus on more important tasks while knowing rent payments are handled.
Yes, tenants can make payments at Australia Pos. They’ll receive a barcode via email and through the tenant app and simply need to show this barcode at the counter. They will also receive reminders to make the payment on time, keeping rent collection consistent.
Trusted by the best
