Flexible Payment Plans That Keep Tenants on Track
Make it easy for tenants to stay on top of their rent and invoices with automated, trackable payment plans—giving you better control over arrears and cash flow.
A Smarter Way to Manage Payment Plans
With OurProperty, you can create automated payment plans for tenants in arrears or set up structured rent payment schedules from the start. Each plan runs alongside regular rent payments, ensuring tenants make additional contributions toward arrears without confusion. Plans align with rent due dates, track payments separately and automatically stop once completed. If a tenant defaults, OurProperty seamlessly reactivates the arrears process, saving you time and manual follow-ups. The dedicated Payment Plan Dashboard gives full visibility into all active plans, making management simple and stress-free.
Flexible Plan Creation
Easily set up structured payment plans for tenants with arrears Property managers can define the amount, frequency, and duration of payments, ensuring a tailored approach to each tenant’s situation. Payment plans can also be created for outstanding invoices, helping tenants manage their financial obligations smoothly.
Automated Monitoring
OurProperty tracks every payment in real time, automatically adjusting balances and stopping the plan once the full amount has been repaid. This eliminates the need for manual intervention, reducing administrative workload and ensuring tenants stay on track.
Aligned with Rent Cycles
Payment plans can be set to start on a date that aligns with a tenant’s rent payments, preventing confusion and making budgeting easier. By integrating with existing payment schedules, tenants are more likely to stay on top of both rent and arrears contributions.
Arrears Re-Activation if Needed
If a tenant misses a scheduled payment, OurProperty automatically resumes the arrears management process from the point the plan was created. This ensures property managers don’t have to restart the process manually, reducing risk and keeping arrears actions consistent.
Dedicated Payment Plan Dashboard
A centralised dashboard gives property managers a clear, up-to-date view of all tenants on payment plans. Easily monitor progress, identify overdue amounts, and take action when necessary—all in one place.
Seamless Integration with Other Payments
Payment plans run separately from regular rent payments but are tracked together, providing full financial transparency. This ensures property managers and tenants always know where they stand, with clear records of payments made and outstanding balances.
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Century 21 Platinum Agents Maryborough
Kylie Larner
Rental Department Manager
“We went from around 6% arrears to consistently staying below 1%. The automation takes a lot of work off the team. It’s made their jobs so much easier.”
FAQs
No, payment plans are set up by the property manager, ensuring they align with rent schedules and agency policies. However, tenants are notified about their plan and can track payments via the OurTenant app.
Payment plans operate separately from rent payments but are scheduled to run concurrently, ensuring tenants contribute toward arrears while keeping up with ongoing rent.
If a tenant misses a scheduled payment, OurProperty automatically resumes the arrears management process, triggering the necessary follow-ups from the point the plan was created.
Yes, you can create payment plans for invoices due in the future, ensuring tenants can pay off additional costs in a structured, manageable way. Tenants can also set them up using the Tenant App, to pay a little extra with each rent payment so when an invoice is issued they have a balance held to put towards the invoice.
No, OurProperty automatically tracks payments and ends the plan once the agreed amount has been fully repaid, reducing admin work.
The Payment Plan Dashboard provides a clear overview of all active payment plans, making it easy to monitor progress and identify any overdue amounts at a glance.
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