Property Vacates Made Simple
Effortlessly manage property vacates with automated workflows that save you time and reduce administrative headaches.
Seamless Vacate Management for Property Managers
When it comes to property vacates, you need a system that handles every detail—so you can focus on what matters most. Our property vacate module ensures a smooth transition for both landlords and tenants. Automating the end of tenancy process from inspection to final bond reconciliation, our solution reduces human error, saves time and guarantees compliance at every step.
Automated Vacate Notices
Automatically generate and send vacate notices, keeping tenants informed and compliant with your requirements.
Inspection Scheduling & Reporting
Once a vacate date is entered, exit inspections are automatically scheduled. Easily generate comprehensive reports, complete with high-resolution images, to assess the condition of the property.
Bond Management
Seamlessly handle bond deductions and refunds, with automated calculations and documentation to streamline the process.
Track Vacates with Ease in The Centre
The Centre, your main dashboard hub in OurProperty, gives Property Managers a real-time view of vacating tenancies, showing what tasks have been completed what’s left. Automated tracking ensures every task—bond claims, inspections, key returns—is logged and completed on time.
Maintenance Coordination
Quickly identify and schedule any necessary repairs or cleaning, integrating with tradies to ensure work is completed on time.
Tenant Communication Hub
Centralised communication with tenants, allowing for updates on the vacate process, inspection outcomes and any necessary follow-ups.
One Subscription. No more integration.
Run your entire property management business from one platform. OurProperty replaces the need for multiple systems and costly add-ons, giving you everything you need under a single subscription.
ARRIVE
Karen Herbert
Principal
“The automation allows us to manage around 440 properties with fewer staff. Previously, I would’ve needed two more team members to handle the same workload. Now, we’re more productive and cost-efficient.”
FAQs
OurProperty automates the process by sending vacate-related emails and SMS to tenants and owners based on the settings you define. You can set notifications to send X number of days before the vacate date or as soon as the vacate date is entered, ensuring timely communication every time.
The system sends a series of reminders: tenants receive notifications about the vacate date, key return and any other actions needed. Property managers are reminded to follow up on key returns and, if applicable, to begin advertising the property for re-letting.
Tenants receive a reminder to return the keys on time, and property managers are alerted when keys are due back. This ensures nothing is overlooked during the vacate process.
Yes, our Vacate Dashboard allows you to track the entire vacate process. You can see which tasks are completed, what’s still pending, what communications have been sent and any notes added by the property manager.
After the vacate date, you’ll be reminded to call the owner to confirm re-letting instructions and sign in the returned keys. The system helps ensure nothing is forgotten and that all tasks are completed on time.
Yes, you have full control over when and what communication is sent to tenants and owners, including the option to adjust the timing for emails and SMS reminders based on your preferred time intervals before the vacate date.
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